The Grand Africa Safaris Team

Africa’s Leading DMC Experts

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Meet the Grand Africa Safaris Team

Our dedicated team of industry professionals are passionate about introducing travelers to Africa. We are here to provide you with the necessary tools, support and travel advice you need to advance your skills as an Africa travel expert, and make your clients’ travel dreams come true.

Based on the ground in both Cape Town and Arusha, we consider ourselves an extension of your team to ensure your clients receive a consistent level of exceptional service.

Allow us to introduce ourselves:


Emma Perrin

Head of Sales

Emma is an experienced and passionate travel expert who is dedicated to detail and the highest level of service. She has worked in both the B2B and B2C sector and understands the needs of both agents and clients.

Michelle Kain

Travel Consultant

Michelle joins the Grand Africa Safaris team as a Travel Consultant with over 10 years of experience in the industry. She has extensive knowledge of Africa and is extremely passionate about sharing it with agents and clients alike.

Marcelo Novais

Business Development Manager

With 20 years of experience in the luxury travel industry and 40 countries ticked off his bucket list, Marcelo is one of our most seasoned travelers and managers to date.

Danalee May

Travel Consultant, North America

Based in California, USA, Danalee has over 22 years in the safari industry and 50 countries ticked off her list. She is one of our most experienced travel consultants at Grand Africa Safaris.

Ken Hermer

Agent Relations Manager

Based in the United States, Ken joins the Grand Africa Safaris team with over 35 years of experience in destination training and the global promotion of East and Southern African safari lodges and luxury boutique hotels.


(Cape Town and Arusha)

Michael Pole

Operations Manager

Michael has over 6 years of experience working in operations, systems and management for an inbound agency focused on African destinations for the international market.

Yumna Isaacs

Travel Administrator

Yumna has joined the Grand Africa Safaris team as a Travel Administrator with over 14 years of experience in the industry. She is an expert on all things Africa and delivers the highest levels of service to agents.

Geofrey Mwanisawa

Administrative Assistant

Born and bred in Arusha, Geofrey joins the Grand Africa Safaris team as our Administration Assistant. During his 2 years in the industry he has delivered exceptional service to clients and has a sharp eye for detail.

Charles Mwanisawa

Operations Manager

Charles is our on-the-ground operations manager in Arusha, Tanzania. Having been in the industry for 10 years, Charles is an expert in executing life-changing luxury safaris for our clients.

Fredrick Sirili Mushi

Assistant Operations Manager

Fredrick has 10 years of experience in the travel industry and joins us as an Assistant Operations Manager working on the ground in Arusha.

Zanél Potgieter

Travel Assistant, North America

With more than 8 years of experience in the travel industry, Zanél is our trusted Travel Assistant at Grand Africa Safaris

Product and Marketing

Lisa Nel

Head of Group Marketing and Product

With 24 years of experience in the travel industry, Lisa’s Southern and East African product knowledge is second to none. She is also our go-to expert on sustainable travel practices and African family travel.

Julie Graham

PR and Content Manager

Julie is a travel writer and safari expert who has traveled extensively throughout the African continent. She is our content specialist with expertise in Eastern and Southern African destinations.

Joshua Forbes

Senior Digital Designer

Joshua is a tech-savvy Senior Digital Designer that has joined the Grand Africa Safari team with a mission to take the brand to new heights

Daniel Koopowitz

Content Writer

Daniel joins the Grand Africa Safaris team as an inspiring content writer with qualifications in digital marketing and writing from Vega School and the University of Cape Town.

Natasha Jorge Mercury

Senior Product Executive

Natasha is our Senior Product Executive with extensive tourism knowledge. She joins the team with over 16 years experience in the industry and has traveled extensively throughout South Africa. East Africa is next on her bucket list.


Cassandra Labuschagne

Head of Group Finance

Cassandra has a degree in Hospitality Management and unrivaled experience in Tourism and Finance. She is a devoted accountant with a passion for driving successful business.

Anita Christiaans

Assistant Accountant

Anita is our trusted Assistant Accountant, and the right hand woman to our Head of Group Finance.

Robyn De Freitas

Financial Administrator

Robyn joined the Grand Africa Safaris team in December 2021. Her expertise as a financial administrator in the hospitality industry makes her a valued addition to the team.

Technology and Data

Jenieen van den Heever

Head of Group Technology and Data

Jenieen is responsible for creating a seamless client experience and boasts 10 years of experience in the travel industry.

Bernadette Poulton

Systems & Rates Administrator

Bernadette is our Systems & Rates Administrator with over six years of experience in the industry. She is passionate about tourism and a valued member of the team.

Elene Wagenaar

Travel Administrator, Product and Rates

Elene joins the team as a Travel Administrator working with products and rates. With over 4 years of experience, she is meticulous about detail and providing the very best service.